Maitre - Hotel Splendid Venice, Venezia
Join Starhotels and become part of the F&B Team at our **Hotel Splendid Venice**, in the heart of** Venice**.
As a **Maitre**, you will welcome our guest and, with your strong passion and exceptional knowledge of food & drink, you will delight and surprise them, creating a marvellous experience at our restaurant.
Your responsibilities include:
- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Coordinate with the team to ensure a seamless dining experience.
- Develop and maintain regular clientele to ensure exceptional guest satisfaction.
- Anticipates the requests and needs of our guests with an intuitive service.
- Hold strong working knowledge of the local hospitality market.
- Create a warm atmosphere where guests comes to enjoy their time.
- Pay attention and respond appropriately to dissatisfied guests to ensure their satisfaction.
- To champion health, safety & hygiene, setting gold standards (HACCP).
Exceed expectations revealing:
- A unique personality and a true passion for hospitality.
- A commitment to delivering a high level of customer service.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
We welcome guests from all over the World, so it's important for you to speak:
- Italian - fluently
- English - fluently
- Additional languages are a plus.
Unlock a world of benefits including:
- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Performer Management Program.
Embrace growth with:
- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
- Join us to shape your outstanding career!_
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