Manager Campaign Planning, Sales Account Management Milano

Manager Campaign Planning, Sales Account Management
Milano
Lombardia, Milano

8+ years of professional experience including:

- 3+ years in the media landscape and developing media strategies, preferably the Amazon Ads suite

- 5+ years of large team management experience, preferably in a contractor management capacity

- Manage and coordinate a large team of Campaign Planner contractors, ensuring optimal resource allocation and workload distribution across EU5 locales

- Drive end-to-end recruitment, onboarding, training, continuous development programs, retention, handover planning and transitions of contractors

- Establish and maintain performance metrics, quality standards, and operational excellence frameworks, providing regular feedback and coaching when required

- Resolve performance quality concerns, issues and complaints raised within the team when necessary

- Ensure compliance with contractual and administrative obligations of contractor agency policies

- Implement, maintain and continuously improve standardised processes for campaign planning and execution

- Facilitate communication between team members and internal stakeholders across EU5, including reporting results/performance/improvement action plans to leadership

- Drive operational efficiency improvements and best practice dissemination within the team

- Proven track record in building, training and managing high-performing teams

- Experience in developing and implementing operational processes and standards

- Strong project management and organizational skills

- Excellence in stakeholder management and communication

- Bachelor's degree in Business, Marketing, or related field