Manager Colleague Experience Group Lazio

Manager Colleague Experience Group
Roma
Lazio, Lazio

You Lead the Way.

We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The role directly reports into the Director, International Colleague Strategic Partner - Italy

At Amex, we win as a team and our focus is to drive the Talent strategy in line with business priorities and future Talent needs, ensure a strong Diversity, Equity and Inclusion strategy, bring development initiatives forward for both colleagues and people leaders, and deliver an engaging colleague communications strategy to improve the end-to-end colleague life cycle.

The HR department within American Express operates with a simple premise that people are our most valuable resource.

**Main Responsibilities**:

- Providing high impact solutions to business challenges using insights, data and analysis to influence outcomes and delivering great colleague's experience to ensure colleague advocacy and to drive an integrated and excellent colleague experience

- Leading talent efforts to strengthen colleague capabilities, drive business performance, and develop leaders who can lead, manage, and sustain change, supporting the design and deployment of market specific Career Growth strategy and growing a diverse and representative talent pipeline to fuel business momentum in the market.

- Engaging actively in organizational efficiency and change efforts, with strong project management and flawless execution

- Leading with external perspective, improve and communicate our Colleague Value Proposition to innovate, gain competitive advantage and strengthen our position as Employer of Choice.

- Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate

**To be successful in this role you will bring**:

- 6 years+ experience in HR role, with focus on talent management and employer branding.

- Outstanding written and verbal communication skills with demonstrated familiarity with communications planning and execution

- Ability to handle and analyze large data sets frequently for a large colleague base, offering insight to senior leadership

- Ability to build effective relationships and provide consultancy and advice to senior business stakeholders

- Excellent project management skills with the proven track record to lead and flawlessly deliver large scale strategic projects and initiatives

- Ability to manage time and multiple priorities effectively

- Business Acumen and ability influence in a matrix organization

- Italian speaker; Proficient in English

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.

That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

- Competitive base salaries

- Bonus incentives

- Support for financial-well-being and retirement

- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

- Generous paid parental leave policies (depending on your location)

- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

- Free and confidential counseling support through our Healthy Minds program

- Career development and training opportunities