Manager, Consumer Insights – Sponsorship And Citizenship
Manager, Consumer Insights – Sponsorship and CitizenshipPostuler remote type: Hybride
Locations: TD Terrace - 160 Front Street West Corporate
Time Type: Temps plein
Posted On: Publié il y a 3 jour(s)
Date de fin: 22 janvier 2025 (Il reste 2 jours pour postuler)
Job Requisition ID: R_1389125
Lieu de travail: Toronto, Ontario, Canada
Horaire: 37. 5
Secteur d'activité: Marketing
Détails de la rémunération: $91, 200 - $136, 800 CAD
La TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues.
Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l'expérience collègue à la TD.
Description du poste: The Customer Experience and Insights (CX&I) Team are enterprise change agents who champion the voice of our customers today and tomorrow.
Our vision is to help the organization make decisions that are grounded in the voice of the customer to deliver the better bank.
Our mandate is to influence and inspire customer-centric decisions to drive action to deliver on our brand & customer promise.
The Manager, Marketing Customer Experience & Insights – Sponsorship and Citizenship will report to the Senior Manager of North American Brand Insights in Canada while working collaboratively with US counterparts.
This role is a full-time position based in Toronto, Canada.
This is a hybrid role which includes working from home and working from the TD offices.
What You'll Do: Lead the measurement of TD's sponsorship and citizenship communication efforts. Work with internal and external stakeholders to measure the effectiveness and return on investment for sponsorship and citizenship communications and provide recommendations for optimization. Specific Accountabilities: Lead foundational research to support TD's citizenship and sponsorship strategies using appropriate research methodologies. Lead research to support testing and development of advertising campaigns. Responsible for overall project management including timelines, budgets, and stakeholder updates. Act as a professional insights consultant to internal Business and Marketing partners. Work closely with internal partners to understand annual objectives and plans. Continually seek new ways to better leverage external research partners. Job Requirements: Undergraduate degree or relevant professional certifications. 7+ years experience in consumer insights, marketing research, or related fields. Strong technical skills in market research. Familiarity with Citizenship activities. Deep understanding of brand concepts. Strong business acumen and consulting skills. Proven ability to operate at a strategic level. Strong project management skills. Demonstrated leadership ability. Exceptional listening and critical thinking skills. Strong verbal and written communication skills. Strong interpersonal skills. Ability to design creative reports and presentations. À propos de nous: La TD est un chef de file mondial dans le secteur des institutions financières.
Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d'entreprises.
Notre programme de rémunération globale: Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues à atteindre leurs objectifs en matière de bien-être mental, physique et financier.
Renseignements supplémentaires: Nous sommes ravis que vous envisagiez une carrière à la TD.
Sachez que nous avons à cœur d'aider nos collègues à réussir dans leur vie personnelle et professionnelle.
Mesures d'adaptation: L'accessibilité est importante pour nous.
N'hésitez pas à nous faire part de toute mesure d'adaptation dont vous pourriez avoir besoin.
Nous avons hâte d'avoir de vos nouvelles!
Exigences linguistiques (Québec seulement): Sans Objet
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