Manager, Hospitality Sales - Europe Milano

Manager, Hospitality Sales - Europe
Milano
Lombardia, Milano

GENERAL SUMMARY

The **Manager, Hospitality Sales** for PTG Consulting is responsible for providing services for assigned sales projects.

This role requires the ability to offer both a strategic approach and tactical execution based on client needs and scope of project with a steady management of multi-tasking between assigned clients.

PTG Consulting duties will be a combination of one-off projects and ongoing sales support.

This role influences and has responsibility for client retention and new business for PTG Consulting.

Client types include hotels, small groups of hotels and destinations.

Additionally, this role serves as a resource to Preferred Hotels & Resorts (PH&R) and Beyond Green (BG) sales needs as capacity allows.

This is an exciting role for a talented, organized individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry.

**ORGANIZATIONAL RELATIONSHIP

Under the general supervision of the Senior Director, Hospitality Sales, Europe, the Manager, Hospitality Sales, Europe will support client assignments as assigned.

This role meets regularly with PTG Consulting's US Hospitality Sales leader, Global Sales leadership and has frequent contact with PHR sales associates globally.

**DUTIES & RESPONSIBILITIES

**PTG CONSULTING DUTIES**:

- Sales Representation: Responsible for assigned hotels representing defined segment(s).

Length of representation may vary but is typically for a period of 12+ -months.

- Property Support: This may include temporary support for a hotel or support for a hotel that desires a long term engagement.

Level of support and length of engagement varies based on the client needs.

- Project Execution: Responsible for hands-on execution of assigned projects.

Project examples include:

- Strategic Segmentation Shifts;

- Development of or adjustments to Sales and Marketing Plans.

- For all Consulting assignments, the Manager provides reporting to the client based on project scope and internally report hours per project.

- The Manager participates, as needed, in new client pitches and renewal proposals.

- The Manager actively promotes services of PTG Consulting with the goal of increasing brand awareness and growth of customer base.

**SALES REPRESENTATION DUTIES**:

- Develop business from the European and UK market for a portfolio of luxury hotels through sales activities and direct sales efforts.

- Responsible for the organization and taking the lead on sales roadshows, sales events, showcases and FAM trips with a focus on the luxury market.

- Escort member hotels on sales calls when sales roadshows are organized.

- Be responsible for UK and European wide sales with luxury tour operators and travel partners, conducting regular product presentations and webinars.

- Represent PTG properties at various events, including sales blitzes, events, conferences, and on FAM trips to increase brand awareness and generate revenue.

- Identify and target travel agency accounts with significant revenue potential for PTG consulting hotels.

- Build effective working relationships with the PTG member hotels through verbal and written means.

- To create and maintain a database of all accounts.

- To report on industry trends.

- To actively participate in sales meetings.

**PREFERRED HOTELS **& RESORTS AND BEYOND GREEN BRAND SUPPORT**:

- The Manager manages accounts on behalf of PHR and BG as assigned.

- The Manager conducts client visits for PHR & BG hotels as assigned.

**QUALIFICATIONS**:

- Worker characteristic are normally acquired through the completion of a university degree program or related hotel/travel industry experience.

- Eight + years hospitality or travel industry experience including two years on-property or multi-hotel sales experience.

- Expertise within the UK/European luxury leisure, MICE and tour operator market essential.

- Experience in working with key luxury hotel consortia and programs such as Virtuoso, Signature, Serandipians and American Express Fine Hotels & Resorts.

- Excellent relationship building skills; customer service oriented; ability to manage multiple tasks; analytical ability to interpret statistical data; proven presentation skills.

- Must be extremely flexible and adaptable to constant change.

- Experience working in a consulting capacity is strongly preferred.

- Must be willing to travel domestically and internationally.

- Proficient level of written and verbal English.

- Fluency in multiple languages is a plus.

- Sound computer knowledge including Microsoft Office.

- Positive attitude and good communications skills.

- Commitment to delivering a high level of customer service.

- Ability to take initiative.

- Self-motivator with the ability to work independently and as a team player

**WORKING CONDITIONS

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