Manager, International Customer Supply Chain Ferrara

Manager, International Customer Supply Chain
Ferrara
Emilia Romagna, Ferrara

For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9, 000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach's, NERDS, SweeTARTS, Laffy Taffy, and Trolli to more than 66 million U. S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Manager, International Customer Supply ChainJob Location: ChicagoThis role is based out of our corporate HQ located in downtown Chicago and will be a hybrid in-person/remote role.

Want to make an impact? The Manager, International Customer Supply Chain is responsible for order management and analytical support, continuous improvement initiatives for the Supply Chain organization.

Ways you will make a differenceOrder Management: Responsible for order processing for the international distributor orders from order entry through delivery creation. Cross-Functional Coordination and Collaboration: Work closely with Ferrara cross-functional teams, including supply demand and planning, manufacturing, logistics, warehousing, QA and international compliance on the tactical orders, deliveries, and shipments to assure the acceptable service level. Coordination with International distributors: assist SC Sr. Director as needed to be a collaborator with the international business unit, international distributors and Ferrara SC functions by providing the most up to date information regarding the production and orders. Lead the weekly or bi-weekly operational calls with the main international distributors and Ferrara logistics teams. Demand Planning: Collaborate with the demand team and different countries on forecasting activities to make sure that the appropriate changes are made and supported by manufacturing and orders are placed timely according to the plan. Production and Supply Planning:Coordinate with logistics teams to ensure efficient transportation of goods from manufactures to distributors and/or customers. Identify opportunities for cost savings and process improvements in the distribution network. Distribution and Logistics:Identify the number of ocean containers needed in advance and communicate to logistics team. Work in partnership with the transportation and distribution network, both domestically and internationally, to ensure timely delivery of products to international distributors and retail locations. Inventory Management: With a support of LCM implement efficient inventory management practices to ensure optimal stock levels, minimize carrying costs, and reduce product obsolescence. Data Analysis and Reporting:Fill out weekly international flash report to be shared with Sr. Director of International sales. Collect, analyze, and interpret data to identify trends, patterns, and areas for improvements with the global supply chain. Generate monthly reports to provide insights into key performance indicators (KPIs) such as inventory levels, lead times, and order fulfilment. Skills that will make you successfulExperience with an ERP system, ideally SAPOrder management, ideally international shippingCross functional collaborationStrategic ThinkingPlanning and OrganizingAnalytical Problem SolvingTime/Project ManagementTolerance for AmbiguityAbility to Work IndependentlyExperiences that will support your success4-6 years of experience in International Supply Chain, including Order Management, International LogisticsUnderstanding of international business order processing (customs procedures/paperwork)Minimum of Bachelor's degree, preferably in Supply Chain Related Majors or Business, Finance, EngineeringDetail Oriented and results driven mindset with the ability to work in a fast-paced environmentExperience working with large sets of data and helping make data driven decisionsWorking knowledge of SAP S4/HANA or similar ERPHigh proficiency in MS Excel and Office SuiteExperience working cross functionally including sales, supply chain (distribution, transportation, demand, supply, deployment), pricing, quality, and other departments. CPG experience preferredEQUAL OPPORTUNITYWe are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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