Merchant Service And General Office Operator Gallarate

Merchant Service And General Office Operator
Gallarate
Lombardia, Gallarate

Manage external and internal calls and filter them Welcome external people (e. g.

customers, suppliers, etc. )

and notify the presence about guest to his/her colleague Invoices approval via internal tool Manage and sort paper mails Management of switchboard calls Perform complementary office activities (purchases of supplies) Credit notes request to Bratislava team Vat off bundle to Normadec management Analysis and customs stamps check for rejecting activities using AIDA portal Analysis and refund check about rejection forms Contracts and documents scan (archive) Scan and delivery requests from all GB departments Carry out all normal actions and operational ad hoc activities suitable in compliance with assigned tasks.

Skills: Ability to effectively communicate Good level of verbal and written communication skills Team player Strong customer orientation Capacity to manage changing priorities and ambiguity while remaining calm and controlled Work under pressure (stress resistance) and flexible Result oriented, customer focused, self-motivated, self-reliant, pragmatic and confident Problem solving attitude Priority planning Ability to cope with stress and to assert oneself Reporting and Collaboration: She/he reports to Merchant Service Manager Collaboration with: Administration Processing team in Bratislava All GB department in Italy Education and Qualifications: High School Diploma or equivalent required Bachelor's degree in Economics or equivalent Experience: At least 2 years' experience such as receptionist or customer support in a B2B or Retail Company.

About Us At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance.

With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey.

We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide.

Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers.

Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2, 000 employees represent more than 80 nationalities across 53 countries.

At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

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