Merchant Success - Intern Milano

Merchant Success - Intern
Milano
Lombardia, Milano

Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 3. 5 million customers buy online and in-store, empowering 5, 000+ merchants to give their customers magical shopping experiences.

**Being only 3 years old didn't stop us from becoming a unicorn We have raised over $700mln and we did this thanks to a team built around our 4 core values: #createmagic #staycurious #beimpactful #playasateam.

This is where your magic happens.

If you love it, Scalapay it

THE MISSION

Valentina Sapigni, our Merchant Success Team Manager, is looking for an Intern to join the team as Scalapay grows.

This role is based in Milan.

**You will**:

- Help out in the documents collection from our merchants (30% of the time)

- Checking and analyzing our payment provider situation daily and asking for additional documents (10% of the time)

- Follow up with the merchants for the contracts to be signed (30% of the time)

- Back office time (10% of the time)

- Banking operations (20%)

**Expected key results**:

- Accelerate the time to online process in a proper way

- Improve the onboarding experience

- Decrease the issues merchants can have during the onboarding process

WHO WE ARE LOOKING FOR

**Must have

- Degree in any field

- English fluency is mandatory

**Nice to have

- some sort of experience in Onboarding or any related field

**Soft skills

- Data-driven and very organised, you like things to run like a machine

- You have excellent communication skills (verbal and written): you can break down complex topics into simple solutions and ideas

- You're a self-starter, autonomous & proactive: we're looking for someone who will go and get things done, not wait for instructions

- You are a team player

WHAT WE CAN OFFER YOU

- An attractive package based on your skills and experience

- A stimulating and international working environment with big challenges to be met every day

- The opportunity to showcase your skills, to shine, grow and develop

- The opportunity to join a fast-growing start-up: we've just raised a 155M$ series A, the future is bright!

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**Want to learn more?

** Don't hesitate and explore ourCareers website, and ourLinkedIn, WTTJ, Meritocracy andGlassdoor pages.

**Pro tip**: send your CV in English

**We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.