Microsoft Dynamics Consultant Milano

Microsoft Dynamics Consultant
Milano
Lombardia, Milano

About US:-Net2Source Inc. is one of the fastest growing diversity certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia and Middle East. About the Role:-Role: MS Dynamics Consultant Location: Milan, Italy (Hybrid)Employment Type: Permanent Language Proficiency: Italian (Mandatory) & EnglishIMPORTANT: Technical Dynamics CRM Consultant with fluent Italian speaking RESPONSIBILITIES:Responsible for implementing/customizing/Supporting D365 solutionsLiaise effectively between clients, Support team, and business partners to ensure high quality and timely delivery. Experience in Integration with third party applications. Support the team in defining technical, operational and user requirements. Oversee the timely and effective resolution of client issuesWorked on different CRM / XRM versions. Strong troubleshooting skills needed to research, diagnose, analyze, and identify solutions with highest level of customer/user satisfaction. To work closely with stakeholders to understand business requirements and technical environments, and then design and deliver solutions. Tracking the KPA or KPI of support team membersAlso having done projects on premise/ cloud, support, upgrade and Migrations.

Qualifications:Candidate having experience in in Technical Dynamics CRM Consultant to build customized solutions in the areas of Sales, Customer Service and Marketing, using workflows, plugins, UI customizations etc. Mandatory Italian Speaking + Any additional Language like (Spanish will be added advantage)D365 Certification an added advantage