Microsoft Dynamics Crm/365 Business Analyst Parma

Microsoft Dynamics Crm/365 Business Analyst
Parma
Emilia Romagna, Parma

We are currently recruiting for a Microsoft Dynamics 365 engineer to join our CRM team.

Reporting to the IT BUSINESS PARTNER & DIGITAL INNOVATION, the objective of this role is to take an internal business partnership approach to continue implementation and delivery of Microsoft Dynamics 365 products and related services including supporting.

**Your Mission**:

- Secure Framing solution according with Microsoft boundaries and best practice (Zero new code development).

- Supporting by improving the performance by coordinating solution review.

- Be a team player working closely with other members of service delivery, i. e.

Business Partner, Managed Services and other MS Dynamics consultants and Developers.

**Key Responsibilities**:

- Cover all aspects; including supporting the Customer Management team, product

demonstrations, analysis, implementation and training of end users

- Business and process analysis

- Documenting 'as-is' and 'to-be' within accurate and detailed scoping documents

- Liaising with developers and clients - act as a point of communication

- Quality Assurance & Documentation

- Project Management (Disciplined Agile)

**Your Profile**:

- Over 1 year Dynamics 365 experience

- Good understanding of Microsoft Dynamics 365

- Experience of providing Demonstrations

- Experience in Project Management (Agile Framework / DevOps)

- Experience of working on full life cycle implementations

- Excellent communication and problem-solving skills

- Excellent understanding and knowledge of core Microsoft Dynamics 365 modules

- Ability to create high quality functional documentation and strong requirements gathering

skills.

**Language skills**:

- English (Professional)

- Italian (It's a plus)

- French (it's a plus)

**Contract Type**:

**Permanent**:

**Country**:

**ITALY**:

**Location**:

**Parma**: