Microsoft System Engineer
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment. From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India). MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company. With over 3, 000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines. In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business. MICROSOFT SYSTEM ENGINEER To support our growing business, activities and needs, we are recruiting a talented System Engineer to join our brand-new Global Operations Center located in Turin, Italy. The System Engineer will actively contribute to maintain, operate, and monitor the existing corporate infrastructure as well as to its future design and implementation. ROLE AND KEY RESPONSIBILITIES Managing and monitoring of existing systems and infrastructure Installing, configuring, testing, and maintaining operating systems, application software and system management tools Ensuring the integrity and high availability of our infrastructure (Disaster Recovery, Business Continuity) Performing on-site and remote technical support Implementing and supporting disaster recovery / business continuity solutions Maintaining system documentation to include system reviews and recommendations Identifying potential issues and proactively proposing solutions and improvements Securing systems by establishing and enforcing policies and defining and monitoring access Troubleshooting and fault finding if issues arise Fulfilling ad hoc tasks and projects as required by the Company Contributing to the definition and implementation of project best practices and quality processes Participation in the on-call QUALIFICATIONS AND EXPERIENCE Required skills and experience: Extensive experience within information security/technology sector Extensive experience working in a Microsoft Systems Engineering role (Windows Server 2008, 2012, 2016 & 2019, Windows 7 & 10) Scripting knowledge for automation (Powershell and/or Rundeck) Experience with Active Directory design, architecture, and management for enterprise-scale deployments Knowledge of enterprise grade PKI and CA hierarchy Expertise in deploying and maintaining business critical applications and solutions Working knowledge of DNS and DHCP deployments and best practice Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques Experience with Citrix troubleshooting and RDP Ability to multitask and work under pressure Outstanding English languages written and verbal communication skills Desirable skills and experience: Experience working in a Service Desk / NOC / SOC environment Experience of using ticketing systems and use of monitoring and management tools. Experience in creating and managing Windows Clusters with load balancer Experience with cloud-based solutions around compute, storage, and network (Azure) Experience with GIT, Azure DevOps, Agile methodology and working within CI/CD pipelines Experience with SSO services Experience with LDAP, SAML, Radius and Kerberos Extensive Experience with Active Directory design, architecture, and management for enterprise-scale deployments and enterprise grade PKI and CA hierarchy UEM/Configuration management design and deployment experience (SCCM, Intune, Ansible or VMware Workspace ONE…) Experience with Linux based infrastructure (Suse, Red Hat) Experience with Cloud Backup and Replication solutions (ASR) MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer) or equivalent certifications The successful candidate: Positive and can-do attitude Team player and collective result-oriented Driven by expectations and customer satisfaction WHAT WE OFFER We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group. Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Seniority level Associate Employment type Full-time Job function Information Technology Industries Maritime Transportation and Transportation, Logistics, Supply Chain and Storage J-18808-Ljbffr
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