Mobile & On-Board Technical Delivery Project Manager Napoli

Mobile & On-Board Technical Delivery Project Manager
Napoli
Campania, Napoli

JOB PURPOSEWithin our Digital Technology Department, the Mobile & On-board Technical Delivery Project Manager is responsible for managing all technological aspects related to specific streams/projects as part of the MSC for Me, our industry-first cross-channel digital tech platform designed to enhance the guest's experience across the entire customer journey.

This key position collaborates with a technology team consisting of several internal resources and a large pool of external consultants and is responsible for the overall management of the assigned project (including change requests/enhancements analysis, design and development, systems operations, monitoring, maintenance, incident management, continuous improvement, etc.

).

This role involves working on a broad and diverse scope and innovative technologies, covering both pre-boarding and onboarding phases.

It is an excellent opportunity to join a dynamic team and to participate actively in the operation and evolution of the MSC for Me.

KEY ACCOUNTABILITIES• Working within our SAFe framework, lead and manage end-to-end streams/projects, ensuring successful delivery of technology initiatives within budget, scope, and timeline;

• Manage demand: interact with business owners to identify and satisfy their needs and priorities, translating functional requirements into technical requirements;

• Conduct preliminary feasibility analyses, provide guidance during the identification of the best solution architectures;

• Create and regularly update comprehensive project plans, proactively identify and mitigate project risks, issues, and dependencies; monitor project progress and provide regular status updates and reports to the manager;

• Interact with other company departments and build strong relationships with teams and internal/external stakeholders to enable effective dialogue exchange.

QUALIFICATIONS• Master/Bachelor's Degree in Computer Science or IT Engineering.

• Fluent in English and Italian; any other language is an advantage;

• Solid experience, at least 10 years of technical project management/digital transformation, in complex enterprise environments is mandatory;

• Specific experience in web, mobile, and integration architectures with a proven track record of success.

Former experience of technical development, either back-end or front-end is an advantage, with expertise in Flutter/React Native technologies and Adobe CMS being a strong advantage;

• Expertise in modern software delivery models and processes (i. e. , Agile, DevOps); knowledge of the Atlassian suite – Jira and Confluence;

• Understanding of cyber security best practices and the ability to work closely with the company's cyber security department to ensure data security and privacy;

• Working understanding of both cloud and on-premise environments and associated technologies;

• Real team player with excellent communication and collaboration skills, comfortable in dealing with colleagues and partners with different roles and backgrounds;

• Availability to travel, up to 20% on an annual basis (mainly on-board ships and in Geneva offices);

• The role is based in MSC Crociere SPA Naples office, with hybrid work (max.

2 days on a weekly basis).

VISA REQUIREMENTSRight to work in Italy.

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