Mobile & On-Board Technical Delivery Project Manager Napoli

Mobile & On-Board Technical Delivery Project Manager
Napoli
Campania, Napoli

Within our Digital Technology Department, the Mobile & On-board Technical Delivery Project Manager is responsible for managing all technological aspects related to specific streams -/ projects as part of the

MSC for Me, our industry-first cross-channel digital tech.

platform designed to enhance the guest's experience across the entire customer journey.

This key position collaborates with a technology team consisting of several internal resources and a large pool of external consultants and is responsible for the overall management of the assigned project (including change requests-/enhancements analysis, design and development, systems operations, monitoring, maintenance, incident management, continuous improvement, etc.

).

This role involves working on a broad and diverse scope and innovative technologies, covering both pre-boarding and onboarding phases.

It is an excellent opportunity to join a dynamic team and to participate actively to the operation and evolution of the

MSC for Me.

- Master -/ Bachelor's Degree in Computer Science or IT Engineering.

- Fluent in English and Italian, any other language is an advantage;

- Solid experience, at least 10 years of technical project management -/ digital transformation, in complex enterprise environments is mandatory;

- Specific experience in web, mobile and integration architectures with a proven track record of success.

Former experience of technical development, either back-end or front-end an advantage with expertise in Flutter -/ React native technologies and Adobe CMS a strong advantage;

- Expertise of modern software delivery models and processes (i. e.

Agile, DevOps); Knowledge of the Atlassian suite - Jira, and Confluence;

- Understanding of cyber security best practices and the ability to work closely with the company's cyber security department to ensure data security and privacy;

- Working understanding of both cloud and on-premise environments and associated technologies;

- Real team-player with excellent communication and collaboration skills, comfortable in dealing with colleagues and partners with different roles and backgrounds;

- Availability to travel, up to 20% on an annual basis (mainly on-board ships and in Geneva offices);

- The role is based in MSC Crociere SPA Naples office, with hybrid work (max.

2 days on a weekly basis).

- Working within our SAFe framework, lead and manage end-to-end streams -/ projects, ensuring successful delivery of technology initiatives within budget, scope, and timeline;

- Manage demand: interact with business owners to identify and satisfy their needs and priorities, translating functional requirements into technical requirements;

- Conduct preliminary feasibility analyses, provide guidance during the identification of the best solution architectures;

- Create and regularly update comprehensive project plans, proactively identify and mitigate project risks, issues, and dependencies; monitor project progress and provide regular status updates and report to the manager;

- Interact with other company departments and build strong relationships with teams and internal -/ external stakeholders to enable effective dialogue exchange.

VISA REQUIREMENTS (if any)

Right to work in Italy. Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6. 5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.