Mobile & On-Board Technical Delivery Project Manager Napoli

Mobile & On-Board Technical Delivery Project Manager
Napoli
Campania, Napoli

JOB PURPOSE Within our Digital Technology Department, the Mobile & On-board Technical Delivery Project Manager is responsible for managing all technological aspects related to specific streams/projects as part of the MSC for Me , our industry-first cross-channel digital tech platform designed to enhance the guest's experience across the entire customer journey. This key position collaborates with a technology team consisting of several internal resources and a large pool of external consultants and is responsible for the overall management of the assigned project (including change requests/enhancements analysis, design and development, systems operations, monitoring, maintenance, incident management, continuous improvement, etc. ). This role involves working on a broad and diverse scope and innovative technologies, covering both pre-boarding and onboarding phases. It is an excellent opportunity to join a dynamic team and to participate actively in the operation and evolution of the MSC for Me. KEY ACCOUNTABILITIES • Working within our SAFe framework, lead and manage end-to-end streams/projects, ensuring successful delivery of technology initiatives within budget, scope, and timeline; • Manage demand: interact with business owners to identify and satisfy their needs and priorities, translating functional requirements into technical requirements; • Conduct preliminary feasibility analyses, provide guidance during the identification of the best solution architectures; • Create and regularly update comprehensive project plans, proactively identify and mitigate project risks, issues, and dependencies; monitor project progress and provide regular status updates and reports to the manager; • Interact with other company departments and build strong relationships with teams and internal/external stakeholders to enable effective dialogue exchange. QUALIFICATIONS • Master/Bachelor's Degree in Computer Science or IT Engineering. • Fluent in English and Italian; any other language is an advantage; • Solid experience, at least 10 years of technical project management/digital transformation, in complex enterprise environments is mandatory; • Specific experience in web, mobile, and integration architectures with a proven track record of success. Former experience of technical development, either back-end or front-end is an advantage, with expertise in Flutter/React Native technologies and Adobe CMS being a strong advantage; • Expertise in modern software delivery models and processes (i. e. , Agile, DevOps); knowledge of the Atlassian suite – Jira and Confluence; • Understanding of cyber security best practices and the ability to work closely with the company's cyber security department to ensure data security and privacy; • Working understanding of both cloud and on-premise environments and associated technologies; • Real team player with excellent communication and collaboration skills, comfortable in dealing with colleagues and partners with different roles and backgrounds; • Availability to travel, up to 20% on an annual basis (mainly on-board ships and in Geneva offices); • The role is based in MSC Crociere SPA Naples office, with hybrid work (max. 2 days on a weekly basis). VISA REQUIREMENTS Right to work in Italy. J-18808-Ljbffr