Mobile Associate - Store-In-Store - Retail Sales Firenze

Mobile Associate - Store-In-Store - Retail Sales
Firenze
Toscana, Firenze

At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They excel at building and deepening relationships with customers through meaningful interactions and are skilled at identifying customer needs. Mobile Associates exceed their performance targets by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities : Proactively engages with a broad range of customers in a highly-traffic retail environment. Leverages digital self-serve tools during customer interactions and the onboarding process. Completes training on the T-Mobile in-store experience, new skills, products and processes. Builds rapport and trust with customers, exceeding their expectations and driving sales activity. Builds relationships with nearby leadership and teams to support the customer experience. Education and Work Experience : High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities : Passionate customer advocate. Desire to be a part of the T-Mobile store team. Competitive drive and confidence in a fast-paced sales environment. Licenses and Certifications : At least 18 years of age Legally authorized to work in the United States Hourly Base Pay : $17. 50 Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18, 000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. We also provide paid parental and family leave, tuition assistance, and more. To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to any protected status. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodationt-mobile.com or calling 1-844-873-9500. J-18808-Ljbffr