Mobility And Relocation Manager Milano

Mobility And Relocation Manager
Milano
Lombardia, Milano

Job Summary**:

The Mobility and Relocation Manager will effectively coordinate all aspects of an international relocation, maintaining a high-performance, customer-driven culture with emphasis on customer satisfaction, operational excellence, and maximum value delivered to all stakeholders.

She/he will represent the primary point of contact for the Top Executives, their families and the HR Business Partner throughout the different steps of the relocation and onboarding phases.

**Responsibilities**:

The Mobility and Relocation Manager is:

- The primary point of contact for internal and external stakeholders on behalf of her/his manager, guaranteeing a proper standing and an optimal stakeholders management

- A coordinator and facilitator in the relocation process, supporting the employee in all the steps dealing directly with the relocation agency, correctly transferring employee needs

- A manager who has a general knowledge of all onboarding activities in the relocation process

- Proactive and agile, especially in case of special requests and peculiarities

- A manager who has the ability to proactively manage relocation agencies - sensibility to prioritize the open points on the table, guaranteeing timely and relevant updates to the employee (avoiding unnecessary ones), monitoring of the activities conducted

- Someone who has sensibility of the most critical steps in the relocation process (in terms of time and priority) to challenge agency correctly and address relevant problems

- A coordinator between internal stakeholders involving HRBP, HR Administration and Compensation & Benefit/Benefit & Welfare functions to collect all agreed upon services

- A coordinator between Compensation & Benefit/Benefit & Welfare to check consistency with Group International Mobility Policies

**Profile**:

**Skills and abilities required**:

- Excellent standing and sensibility in managing Top Executives

- High level networking and ability to propose premium leisure services upon request (restaurant lists, shows, museums, etc.

)

- Highly organized, able to prioritize and multi-tasking

- Excellent interpersonal, speaking and written communication skills

- Collaborative, positive, resilient and flexible mindset

- Proficient in English, French as a plus

**Additional information**:

**Main internal and external stakeholders**:

Internal:

- Compensation & Benefit

- Administration & Payroll

- HR Business Partners

- Facility

External:

- Relocation Agencies

- Third party services

- Public Administration Offices