National Key Account Manager Industrial
As a Key Account Manager at Kuehne+Nagel, we believe your plus shapes our future.
Your plus is the sum of your expertise, your background and your unique set of skillsets creating growth and value to the evolving market of logistics.
Join a highly successful sales team with one of the world's leading logistics providers based in Milan as part of our growing, international network.
Your Role**:Our Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' needs and requirements in proposing solutions that add value and build long lasting partnerships.
Your Responsibilities**:
- Directly responsible for key accounts: engaging with the customer and Kuehne+Nagel's network as the lynchpin in developing a strong relationship.
- Actively plans and executes key account strategy: defining strategic approach on value proposition & solution as well as the internal and external positions of Kuehne+Nagel on RFQs & tenders; partnering with our business units to deliver attractive pricing and service.
- Proactively identifies new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.
- Regularly conducts structured review sessions: aligning and updating customers on customer strategy and priorities; adjusting our value proposition; offering continuous improvement and innovation.
- Competently connects virtual account teams: ensuring true global customer representation, collaborating with related Key Account Manager networks globally and exchanging best practices and sales leads.
- Successfully controls monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i. e.
timeliness / accurate reporting).
- Effectively hands over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne+Nagel are met.
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**Your Skills and Experiences**:
- Successfully completed an academic degree, ideally with a focus on logistics
- Strong leadership skills to drive key account initiatives across geographies and to establish a strong sense of direction and identity for the team
- In-depth knowledge of the Logistics sector or of similar fast-paced and dynamic industries
- High customer orientation and strong communication skills for building collaborative and trusting relationships with key influencers within the customer organisation as well as within Kuehne+Nagel
- Strategic mindset in proactively developing effective, long-term solutions for our customers, incorporating latest industry trends, and delivering continuous improvement
- Willingness to nurture team engagement in building a strong global community of colleagues and customers that collaborate for mutual success
- Working proficiency in English and Italian
**Good Reasons to Join**:Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized.
Where the full potential of each employee is realized without exception.
Where those who look, live, love, communicate, think, and lead differently are sought, appreciated and valued.
The only driver of our selection process is to engage the best Talents to keep on going above and beyond to meet the needs of customers, colleagues and communities we belong.
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