Network Engineer Milano

Network Engineer
Milano
Lombardia, Milano

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Responsibilities: Provide back line technical assistance and support to System Integration, Distributor, and T2 channel partners.

Establish the services process system (Services Support, RMA process, etc. )

with the covering countries and be responsible for the quality of services delivered in those countries.

Develop channel partner/system integration/distributor support skills by managing and conducting Post Sales technical training (Certified Training)/workshops regularly.

Closely collaborate with 2nd Level (TAC) support team to address partner(s) and end customer support requests.

Collaborate with R&D team to conduct new product feature and POC tests, helping to release to the global market.

Requirements: 3 years of technical experience in sales support and maintenance of enterprise network products from mainstream vendors: Cisco Systems, Hewlett Packard Enterprise, Aruba, Ruckus, Huawei Enterprise, Juniper Networks, and experience in system integration or value-add distribution.

Strong sense of responsibility and ability to integrate resources.

Fluent in English and Italian; proficiency in Chinese is a plus.

Technical skills in Switching, Routing, Wireless LAN, and Network Orchestration/Integration are mandatory; additional experience in campus networks is an advantage.

Certified professional with any of the following: CCNP/CCIE (Cisco Systems), ASE/Master ASE (HP Enterprise), Aruba Certified Mobility Professional (ACMP), HCNP/HCIE (Huawei Enterprise), JNCIP/JNCIE (Juniper Networks).

Good interpersonal skills and ability to communicate at all levels.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Communications Equipment Manufacturing, Computer and Network Security, IT Services, and IT Consulting

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