Network Field Operations Technician
We are looking for a new Network Field Operations Technician to join our team of technicians in Italy.
The core duties of this position requires delivering field service at AT&T PoP's (Point of Presence) within Italy and others international countries.
The scope of onsite tasks:
- Core Equipment installation (Cisco, Juniper, Fujitsu, HP, Hitachi, Ciena, Patch Panels etch) including cabling work either copper and fiber
- Problem determination and troubleshooting on Network Components
- Customer provisioning (Access and Backbone circuits)
- Network maintenance and planned work
- Circuit measurements and test
Responsibilities include:
- Supporting proposed projects, track detailed plan schedules
- Participating in project calls
- Performing technical analysis of hardware and transmission facilities using various diagnostic tools and Data Testers in support of efficient network operations
- Managing external interfaces with Telehouse, 3rd party suppliers and PTT's for provisioning and maintenance tasks
- Managing internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM ( Global Access management) and NP&E ( Network Planning & Engineering).
- Directing and controlling the activities of 3rd party field technicians
- Supporting configuration updates
- Documenting and reporting action items
- Site Survey scheduled to remote POP (National and International) in order to verify quality and status of the site.
Key Competencies:
- Fluent Italian plus good English, oral and written.
- Knowledge of IP and Telecommunications standards
- Understanding of Wide Area Network (WAN) and Local Area Network (LAN)
- Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET etch.
)
- Knowledge of testing methodology and usage of test equipment
- Fundamental knowledge of Coax Copper and Fibers cabling systems / adapters / interfaces and their installation & handling
- Principles of electrical engineering
- Excellent in Problem Solving
- Car driver's license and active driver
- Team player, well-organized and self-motivated person, capable to take initiatives and responsibilities.
- Strongly process and customer oriented with high quality result oriented approach
Additional information:
- Availability to Travel abroad
- Location: Turin, Italy (2 days HO possible)
- Working hours: EMEA, flexibility is required (on call duty approx.
10 days a month)
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