New Opening - Teatro Luxury Apartments, Firenze - Front Office Manager
At Starhotels we are all thrilled for the new opening of the **Teatro Luxury Apartments**, in the heart of **Florence**, in **Summer 2025**.
Are you ready to create memorable experiences for our guests? Don't hesitate to start this luxury journey and showcase your special attitude and brilliant personality.
As **Front Office Manager**you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests.
Your responsibilities include:
- Coordinating the activity of the department to create a memorable experience for our guests.
- Mentoring and motivating the team in order to reach their full potential.
- Ensuring a good relationship is maintained between all the departments.
- Being the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance.
- Ensuring policies and procedures compliance.
Exceed expectations revealing:
- A unique personality and a true passion for hospitality.
- Proven experience in the role.
- Excellent communication skills.
- Familiarity with Opera PMS for efficient operations.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
Embrace global diversity by speaking:
- Italian - fluently
- English - fluently
- Additional languages are a plus.
Unlock a world of benefits, including:
- Exclusive discounted stays within the group.
- Discounts with our partners.
- Ticket Restaurants for delightful dining.
- Stylish uniforms with complimentary laundering.
Embrace growth with:
- Exceptional career advancement opportunities through our Performance Management Program.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
Join us to shape your outstanding career!
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