Night Doorman Milano

Night Doorman
Milano
Lombardia, Milano

MAIN RESPONSIBILITIES**:

- Welcome guests upon arrival to the hotel in a courteous and prompt manner

- Deal with guests' requests and needs efficiently and effectively Ensure a high quality of guests and visitors at all times, understanding and anticipating guest needs, exceeding expectations

- Support to the team in complaint management

- Management of information to be given to guests relating to the structure and city of Milan

- Management and booking of transfers and taxis

- Operational coordination with the Lifestyle team regarding check-in check-out

- Baggage delivery and shopping bag, performing the service according to expected quality standards

**QUALIFICATIONS & EXPERIENCE

Previous experience in similar and/or related fields in a 5* Hotel.

Experience at same level is an advantage.

Fluent English and additional languages desirable.

Driving license required.

**ADDITIONAL INFORMATION

Type of work: Full time

Location: Milan, Italy

Department: Lifestyle

Languages: English, Italian

Other advantages: Meals in our staff canteen; uniform and laundry service; company discounts on Armani shops; corporate benefits App.

Contratto di lavoro: Tempo pieno

Disponibilità:

- Turni

Esperienza:

- Bellman: 1 anno (Obbligatorio)

Lingua:

- inglese (Obbligatorio)