Night Manager Firenze

Night Manager
Firenze
Toscana, Firenze

Company Description We are seeking an energetic and enthusiastic Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

Who are We? Accor is the world's largest and fastest-growing hotel group with a network of more than 5, 000 properties in over 90 countries.

We are far more than a worldwide leader.

Globally, we are more than 260, 000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

We're so much more than hotels—we're creating innovative lifestyle experiences, whether you live, work or play.

Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

Job Description What will you be doing? Complete audits of daily revenue and postings, making adjustments where neededCollate paperwork and reports for finance and managementProvide efficient guest services including check in/out, request handling and providing hotel informationSettle and maintain guest accounts, ensuring cashiering is accurateMaintain strict security procedures to ensure guest confidentiality and safetyMaintain the hotel's standard of professionalismBe analytical and possess an eye for detailAssist the Front Office Manager and General Manager in a variety of check and balance proceduresQualifications Your Skills and experience include: Guest obsessed focus with the ability to flex in a fast-paced and ever-changing environmentAbility to navigate through change and provide quick thinking solutions should problems ariseClear and confident communication skills – both written and verbalKnowledge of Microsoft Outlook, Microsoft Office and Opera CloudValid First Aid and RSA or willingness to obtainAdditional Information What's in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorCareer mobility opportunities within our International Hotel GroupGlobal perks in hotels and Accor partnersFun, supportive, and collaborative working environmentOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We offer reasonable adjustments to support you.

If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note, you will require full working rights in New Zealand to be eligible for this position.

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