Ocean Freight Import Clerk Bardi

Ocean Freight Import Clerk
Bardi
Emilia Romagna, Bardi

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If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**1.

JOB DESCRIPTIONS

Job title**:Ocean Freight Import Clerk

Reporting to: Freight Team Leader or Freight Supervisor

Department: Global Freight Forwarding

**2.

JOB SUMMARY

**Ocean Freight Import Clerk** carry out all the activities and operations foreseen in the Ocean Freight department for inbound shipments.

Purpose of the job is completion of the daily activities for Ocean Freight products in compliance with UPS standards and procedures and provide customer service to clients.

**3.

JOB DUTIES ASSOCIATED ACTIVITIES

- Contact with consignees/local customers as well as network service centers to arrange shipments import

- Reception and/or transmission of shipping instructions (as per SOP or standard procedures)

- Contact with international carries for arrivals and EU inbounding

- Provide customs clearance instruction to customs broker

- Data entry into E2K System according to KPI standard procedure

- Arrange deliveries with UPS authorized ground carriers

- Rates set up checks into systems and invoicing as per SOP/One Day Quote received by BD/Pricing Team

- Post shipment problem solving (credit notes, customs issues, etc. )

by shipping instructions check and Team Leader support

- Fill in claims standard form as per claim procedure for further sending to claim department

**4.

ACCOMPLISHMENTS KNOW-HOW, SKILLS & EXPERIENCE

- Education level : High school graduate or Bachelor degree

- Experience : preferred Ocean freight service industry basic experience

- Basic Knowledge of Ocean freight processes and Customs procedures

- Ability to meet high volume and quality service commitments for multiple clients.

- Good time management skills: able to prioritize and work under pressure,

- Team work: ability to follow through a shipment in an organized manner that is cost effective,

- Ability to negotiate rates

- Problem solving attitude

- High reaction to solve problems and take prompt decision.

- Language skills and ability to communicate at customer and network levels

- NVOCC and Ocean Transportation regulations basic knowledge

- Incoterms

**5.

MAIN INTERFACES

UPS:

- Emcon 2000

- FF Reporting Portal

- Microsoft Office pack

- Flex Global View web tracking

External:

- Ocean Carriers Web Sites

- Subcontractors Systems

- Customs Brokerage

Key Performance Indexes:

Data Quality indicators are set up and monitored weekly on actual versus plan basis.

Operation clerks are trained in order to comply procedures and KPIs during daily job:

- Shipment door-to-door milestones on FGV

- Invoices on time release

etc.

**Employee Type**:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.