Oceanfreight Import Product Booking Analyst
Key tasks: Develop and manage import plans to process import bookings and provide stakeholders/customers with the most efficient solution for their import shipments, in line with Oceanfreight business strategy and objectives, corporate guidelines, and policies. Execute import planning and processes to optimize service and performance. Implement transactional operations related to import in adherence to regulations and internal procedures. Understand customer requirements, verify to ensure customer requirements are met, and take corrective actions in case of deviations. Support customer service in incident and exception management resolution. Share and act in line with OFR Import guidelines to streamline transactional operations with business demands and achieve compliance with the local business environment. Participate in developing a high-performance service culture within the Oceanfreight Stations in Italy and overseas. Review adherence to established quality and performance standards, contribute to continuous improvement and optimization. Interact with internal functions such as customer service, sales, etc. Support Oceanfreight Import Manager to elaborate and prevent potential issues for the business and implement practices and quality standards for import, focusing on increasing effectiveness and efficiency. J-18808-Ljbffr
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