Ombuds Officer (Outreach & Communication) Lazio

Ombuds Officer (Outreach & Communication)
Roma
Lazio, Lazio

Ombuds Officer (Outreach & Communication) Postuler locations Rome, Italie time type Full time posted on Offre publiée il y a 3 jours job requisition id JR109438

DATE LIMITE DE CANDIDATURE 3 February 2025-23:59-UTC+01:00 heure d'Europe centrale (Rome)

WFP celebrates and embraces diversity.

It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

POSITION TITLE & GRADE LEVEL: Ombuds Officer (Outreach and Communication) P4

POSITION NUMBER: 22411234 ORGANIZATIONAL CONTEXT: The position is located in the Office of the Ombudsperson and Mediation Services (OBD) in WFP HQ, Rome, Italy, and reports to the Ombudsperson and Director of the Office.

JOB PURPOSE: To lead the promotion of informal conflict resolution as a key element of WFP's internal justice system by developing outreach strategies, enhancing conflict prevention and resolution skills through training, and providing professional mediation and conflict resolution services.

The role also involves provision of informal conflict resolution services to all employees, and identifies systemic issues and trends to facilitate workplace culture change.

ACCOUNTABILITIES: Develop and oversee the implementation of the OBD's outreach and communication strategy aimed at promoting awareness and understanding of its role and services in informal conflict resolution.

Oversee the production of informational and educational materials related to OBD's activities, conflict resolution competencies, and interpersonal skills.

Design and lead communication and engagement campaigns for specific events, such as the International Ombuds Day and the release of OBD's Annual Report.

Build effective collaborations and partnerships internally and externally.

Stay abreast of new developments, policies, and strategies within WFP.

Lead OBD's Capacity Building Programme for all WFP employees.

Identify systemic issues, trends, and patterns in the workplace.

Lead the coordination and review of the drafting process of OBD's Annual Report.

Prepare briefings for the Ombudsperson to present to the Executive Board, senior management, and other WFP bodies.

Provide a comprehensive range of ombuds services to WFP employees.

Engage with employees and managers in confidential one-on-one meetings.

Take responsibility for an equitable and inclusive workplace.

Perform other duties as required.

MINIMUM QUALIFICATIONS AND EXPERIENCE: Education: Advanced university degree (Master's or equivalent) in Conflict Resolution, Social Sciences, Law, Human Resources, Organizational Development, Communications, or other related field, or first university degree with additional years of related work experience and/or training.

Experience: At least 8 years of progressively responsible professional experience in conflict resolution, mediation, organizational communications, or related areas.

Knowledge & Skills: Excellent knowledge of conflict resolution practices and the principles of ombudsman practice.

Language: Fluency (Level C) in English.

Intermediate knowledge (level B) of a second official UN language.

REASONABLE ACCOMMODATION: WFP is dedicated to fostering diversity, equity, and inclusion.

Our recruitment process is inclusively crafted to welcome candidates of all backgrounds.

NO FEE DISCLAIMER: The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.

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