Omnichannel Training Internship Milano

Omnichannel Training Internship
Milano
Lombardia, Milano

We are looking for an engaged and passionate Intern to join our Training and Engagement team at the Global Headquarters in Milan, Italy.

Her/His focus will be to support the creation of the new Client Experience, digital training and other key Omnichannel projects.

We are seeking a self-starter with proven ability to take initiative and a proactive attitude.

Soft skills are paramount, since the position will be in touch with many and several departments of the company.

Previous experience in Retail is highly appreciated.

**Key responsibilities**:

- Work within the HQ Omnichannel Training and Engagement team to define the new Client Experience;

- Work on our global digital training app to support and create training content and reporting

- Work with Moncler regional teams (APAC, Japan, Korea, EMEA, US) to collect feedback on WW projects and facilitate the rollout of such initiatives;

- Manage Global Omnichannel Activations and track performance at a global and regional level;

- Organization and oversight of payment processes and contracts for Training suppliers;

- Organization of decks, reports, files, planning documents.

**Requirements**:

- Great organization skills, with the ability to manage projects and deadlines across multiple teams;

- Bachelor's degree or local country equivalent;

- High proficiency in PPT & Excel;

- Available to move to Milan;

- Prior internship experience within the Retail luxury fashion sector is a plus;

- Fluent in English, written and spoken.

Fluency in Italian is a plu;

- International experience is a plus.

**Job Type**: Internship