On-Site Vip Support Milano

On-Site Vip Support
Milano
Lombardia, Milano

Responsibilities**:

- Provide on-site technical support and troubleshooting for VIP individuals' Wi-Fi connectivity issues and ensure seamless internet access.

- Assist with resolving problems related to meeting room appliances, including but not limited to projectors, screens, and conference call systems.

- Offer guidance and support for accessing the local network, ensuring secure and efficient connectivity.

**Key Requirements**:

- Proficient understanding of networking concepts and experience troubleshooting Wi-Fi connectivity issues.

- Strong technical skills in resolving meeting room appliance issues and familiarity with audiovisual equipment.

- Audio video and meeting room configuration and support experience.

- Ability to troubleshoot and resolve access issues related to local networks and permissions.

- Proficiency in windows/apple PC's and in android/IOS devices.

- Excellent communication skills and the ability to provide top-notch customer service, especially

when dealing with VIP clientele.

- Proven problem-solving abilities and a proactive approach to identifying and addressing

technical issues.

- Languages: fluent in Italian and English

**Qualifications**:

- Bachelor's degree in Information Technology, Computer Science, or related field preferred.

- Prior experience in a similar on-site support role is highly advantageous.

- Relevant certifications in networking or IT support would be a plus.

- Strong interpersonal skills and the ability to work independently with mínimal supervision.

Additional Information:

- This is a full-time position that requires on-site presence at the customer's location in Milan

(Italy).

assistance when required.

**What next?