Onboarding Manager, Marketplace Italy (M/F/D) Bardi

Onboarding Manager, Marketplace Italy (M/F/D)
Bardi
Emilia Romagna, Bardi

Company Description** About Redcare Pharmacy**:

As Europe's No. 1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation.

We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision "Until every human has their health".

If you're seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.

**About the role**:

Be in the thick of it, not just part of it!

**As Onboarding Manager, Marketplace Italy (M/F/d)** you will lead our sellers to success and play a key role in the establishment, development and growth of our company.

**Job Description** About your tasks**:

- You will accompany our partners in the implementation of technical onboarding on our e-commerce marketplace platform

- You will support and train the partners in setting up their accounts in the system and uploading their product portfolio

- You will monitor all technical processes and ensure that everything works properly, e. g.

that the products are visible on the website and that orders are transferred

- You are the direct contact person for technical questions during onboarding and beyond

- You are the link between partners and internal departments, especially Acquisition and IT

- You will support the optimisation of processes in onboarding and customer support

**Qualifications** About you**:

- You have successfully completed a degree or technical training in business, IT systems or e-commerce

- You have experience in the onboarding/customer area, in technical support or (IT) consulting

- Ideally, you have knowledge of the e-commerce environment

- You are a strong communicator and have strong social and intercultural skills

- You are smart, proactive and have a knack for solving difficult situations

- You are familiar with software systems and new technologies and enjoy working with data

- You are fluent in written and spoken Italian and English.

German is a plus.

**Additional Information** About your benefits**:

In order to provide you with the best possible support for your individual needs - whether it's living a healthy life, having enough time for your needs, or developing your skills - we offer a wide range of different, site-specific benefits:

- ** Welcome days**:We want you to feel comfortable from day one and welcome you with a specific onboarding program.

- ** Mental health**:Get quick professional help from psychologists from Likeminded if you feel overwhelmed in your personal or professional life.

Anonymously and free of charge.

- ** Smart working**:When your job doesn't require you to be onsite, we arrange hybrid work schedules with the possibility of working remotely.

- ** Redcare Events**:We can only grow together.

We promote team spirit with team and corporate events, regularly celebrating our successes all together.

- ** Training and personal growth**:We encourage continuous learning and growth through internal and external trainings and workshops.

- ** Employee discount**:Of course you will have discounts in our webshop.