Operational Client Support Milano

Operational Client Support
Milano
Lombardia, Milano

Quence, a TXT Group company, is one of the Italian leaders in the Software Quality Assurance and Test Automation market, one of the leading dynamic, innovative and flexible companies that offer highly automated solutions modeled on the customer's business of every sector and size.

We are among the Italian companies included in the "Growth Leader 2021" Ranking, which lists the companies that in the previous three years have recorded the greatest increases in revenues.

**Operational Client Support**:

Quence, a company belonging to the TXT Group, one of the Italian leaders in the Software Quality Assurance and test automation market, is looking for an Operation Client Support specialist within an important financial customer at the Milan (MI) office.

The resource will be placed in a team who is responsible for configuration of Market Participant, Software Vendors and Information Vendors.

**Main Responsibilities**:

Configure access of Market Participants on our trading and market data platforms;

Support customers with their development activity on new functionalities implemented within our markets;

Validate Customer or internal enablement/setup requests and liaise with Internal Teams as needed;

Liaise with Network team for network configuration.

**Skills you already have**:

Strong team working attitude;

Good communication skills;

Flexibility to cover shifts;

Experience with Excel/XML/Financial Markets would be appreciated;

Fluency in both spoken and written English (French is a plus).

**Required Education**: Bachelor or Master's Degree in Economics or Computer Science or Management Engineering.

**Why choose TXT Group**:

Career opportunities in a rapidly growing and profoundly changing company, with young and international staff;

Training on topics related to the activity carried out;

Permanent contract;

Corporate benefits (Health Insurance, Ticket Restaurant, discounts as an employee of the Group);

Work in hybrid mode.

Li-Hybrid