Operations & Maintenance Assistant (F/M/X)
DOVEVIVO BY JOIVY
Part of the Joivy Group, DoveVivo is the largest coliving company in Europe in terms of rooms and revenue. Founded in 2007, it manages a portfolio of 11, 000 units that are rented out as individual rooms or entire accommodations to thousands of professionals, students, and young couples.
**Our group
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy.
Joivy Group counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria) and includes the following brands:
- DoveVivo: European platform for residential property management
- ALTIDO: European platform specialized in short-term rentals
- Chez-Nestor: pioneering coliving company in France
- DoveVivo Campus: the leading company in student housing in Italy
- Rinnow!: a specialist in Home Renovation and turnkey furniture sales
- Open Hub: coworking space and community hub in the heart of Milan
**Role & Team
We are seeking an Operations and Maintenance Assistant (f/m/x) to join our team on a fixed-term contract of 1 year. This role will support in managing commercial visits, check-ins, and check-outs, as well as simple maintenance tasks.
**Working Hours**:
- Wednesday to Sunday with a varied schedule.
- Wednesday to Friday: 10 AM - 7 PM
- Saturday and Sunday: 9 AM - 6 PM (to accommodate check-out activities
**Here below are some examples of your core activities**:
- Perform simple maintenance tasks in apartments, logging all completed activities and results in the CRM system.
- Conduct pre-check-in inspections in apartments, recording outcomes in the CRM system.
- Oversee and manage check-in and check-out processes for residents.
- Conduct commercial visits as required by the Operations team.
- Provide back-office support by addressing and managing requests from tenants, property managers, landlords, and suppliers.
**What you will need to be successful in the role**:
- Proficiency in Microsoft Office suite.
- Good command of English (verbal and written).
- Valid Class B driver's license and ability to operate a scooter.
- Basic knowledge and hands-on skills in performing minor maintenance tasks (plumbing, construction, etc. ).
- Strong problem-solving abilities and a solution-oriented mindset.
- Effective team player with good communication and collaboration skills.
**What you'll find in Joivy
- Competitive Compensation.
- Benefit package (according to the country of reference).
- Business phone and laptop.
- Meal vouchers.
- Dynamic, young, and international work environment.
- Strong professional growth.
- People! You will work with great people and personalities who will support and inspire you throughout your journey.
Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria. #Promoted
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