Operations & Sales Specialist - The Mall Ello

Operations & Sales Specialist - The Mall
Ello
Lombardia, Ello

Operations & Sales Specialist - The Mall**:

JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication.

Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.

The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.

Jil Sander is looking for the perfect profile as Operations & Sales Specialist for our store in Reggello - The Mall.

**Main Responsibilities**:

- Welcome and serve the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, storytelling etc.

- Play an active role in making sure the entire stock cycle runs smoothly

- Under the guide of the store manager, be in charge of all stock activities: inventory, organization, control, audits etc.

- Execute excellence shipping to final clients

- Properly shipping, receiving product and supplies, process and distribute invoices on time

- Report any issues to Manager and take necessary steps to resolve

- Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones

- Excellent attitude for Teamwork and Team spirit

**Soft Skills**:

- Passionate for the client experience with an in-depth knowledge of the stock work flow and the ability to envision a memorable client experience while enabling the team to be successful

- Demonstrate effective communication and collaboration through relationships developed throughout the Jil Sander team

- Dedication and resilience to finding solutions and timely movement of merchandise

- Proactively provide the best possible experience to the Jil Sander customer contributing to establish Jil Sander as a truly customer centric brand

**Requirements**:

- Good handling of numbers

- Back-office skills and inventory/stock management

- Previous experience as Stock keeper or Client Advisor (at least 1/2 years)

- Flexibility and availability to work during weekends

- Languages: proficiency in Italian and English

- High attention to details, ability to work in organized manner, flexibility, Team Spirit

- Proactivity, enthusiasm, Problem solving are the main characteristics required and excellent commercial awareness

**Nice to have**:

- Good knowledge of RBO, DRT e Power BI

LI-CC1 #JS

- Location: Reggello, IT- Employment Type: Part Time- Function: Retail- Seniority: Professional