Operations Admin I-1 Udine

Operations Admin I-1
Udine
Friuli Venezia Giulia, Udine

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service.

Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time.

Serves as a customer's first line of contact for a variety of issues.



Essential Functions Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.

Reviews, researches and/or enters data in various systems to support respective functional area.

Compiles data and provides various regular and adhoc reports to management for review and determination.

Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.

Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.

Responsible for records management tasks such as maintenance, destruction and inventory.

Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.

Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.

Ensures all packages receive appropriate scan statuses.

Inspects and handles hazardous material damages as per policy.

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