Operations Analyst Milan, Italy Milano

Operations Analyst Milan, Italy
Milano
Lombardia, Milano

sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our About Us presentation. We are a growing team looking for an Operations Analyst, process and reporting to help us on our journey to revolutionize road freight logistics. The role is located in our Milan office. WHAT YOU WILL DO As an Operations Analyst, process automation and reporting you'll work on crucial activities, which contribute to the execution of the department vision and strategies by identifying and driving productivity and continuous improvement. In this role, you will actively guide the team to a smooth transition towards more efficient and automatic order processing activities.

IN THIS ROLE YOU WILL Develop standardized order reporting mechanisms, leading to increased operational transparencyStructure strategical analysis, mainly focused on orders financials and operationalDefine, document, assess the internal processes (SOPs) identifying improvement opportunities and ensure alignment with organization objectives and guidelinesEvaluate and support API flows implementations to increase the order ingestion automation. Conduct gap analysis on existing connections. Lead internal projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigationAct as a backup for team members in order management activities when neededCooperate with tech department to maximize the utilization of the internal systemsReview solution designs with tech project teams to ensure current solutions meet requirements, are scalable and high quality. Calculate the ROI in case change requests need to be submittedCollaborate closely with Operations, Operations Programs and Finance teams to ensure streamlined and defined processesWHAT WE ARE LOOKING FOR Master degree in economics, statistics, engineering and equivalent fields or comparable work experience;At least 3 years of professional experience in operations, operations analysis, administration with a history of success working ideally within logistics companies and/or scale ups;Advanced skills in data analysis and visualization tools such as SQL, Tableau, PowerBi, Looker to support critical decisions and translating them into actionable insights;Technical proficiency in handling high amounts of dataExperience in working in high-growth and rapidly scaling environments and overcoming the challenges that these bring;Great coordination and presentation skills, which facilitate collaboration and partnership;Excellent verbal and written communication skills, both in Italian and English;Ability to work independently with G-Suite and MS Office (Excel & PowerPoint proficient). A proactive and self-starter approach with good organizational and interpersonal skills;Great team working attitude. WHAT YOU CAN EXPECT Fast growth scale-up with an international team of 2000+ people, 74+ nationalities spread across 27 European offices. With English as our common language, we are able to work together. Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings. Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp. Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys. Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues. For the Milan office we offer: free on-site gym! Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe. If you have any questions or need special accommodation please reach out to us at ******. As soon as you apply, your journey with sennder begins.

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