Operations Control Officer
Operations Control Officer We are looking for an Operations Control Officer in Verona Villafranca.
Position Title: Operations Control Officer
Location: Verona Villafranca
Contract: fixed-term
The Operations Control Officer coordinates daily flight operations, dealing with technical and operational stakeholders.
She/he must possess good problem-solving and decision-making capabilities and minimize disruptions to flight operations while ensuring compliance with relevant regulations and safety requirements.
Main duties and responsibilities: Obtain overflight and landing clearances, PPRs, and slots, and set up ground handling, fuel, and catering arrangements, ensuring regulatory compliance is consistently maintained. Take expeditious action to avoid any disruption to flights. Handle multiple requests simultaneously and accurately, work well in dynamic situations, and anticipate and mitigate problems. Prioritize time and resources efficiently in crises, work effectively with others in a fast-paced team environment, and work independently with limited assistance. Forward plan to reduce disruption to the flight program and its possible impact; assess destination airports, en-route and/or aircraft-specific restrictions, and propose solutions. Closely monitor the progress of an operation both in the planning and live phases, and provide regular updates to all concerned. Supervise daily flight planning processes and assist Flight Crews in resolving difficulties related to operational tasks. Requirements: Ideally at least 2 years experience in a similar role (not mandatory);Must be able to read, write, and speak Italian and English fluently;Ability to liaise in a diplomatic and friendly manner with all stakeholders;Flexible time approach and adaptable to change between shifts;Able to work under pressure and within time constraints;Able to communicate firmly yet kindly with people. Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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