Operations Expert Firenze

Operations Expert
Firenze
Toscana, Firenze

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Sector: Technology

Role: Consultant

Contract Type: Permanent

Hours: Full Time

Summary

Posted: Mar 5, 2025

Role Number: 114438089

Apple Retail is where the best of Apple comes together.

We bring our expertise to help people do what they love, delivering an only-at-Apple experience.

We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As an Operations Expert, you help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation activities.

You have a deep understanding of operational practices and mentor the Operations team to complete operational tasks accurately and in accordance with Retail Inventory processes.

Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.

Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.

Support Operations Specialists by sharing knowledge about the Retail Inventory processes.

Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.

Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.

Perform other tasks as needed, including but not limited to supporting customer-facing activities.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Be able to lift and carry product to various locations within and near the store.

Have experience in retail or sales, or related work experience.

Preferred Qualifications You can: Focus on the customer experience, with an emphasis on serving both the internal and external customer.

Be a self-starter who is detail-oriented, organized, and can work without close supervision.

Prioritize workload and meet deadlines in a fast-paced environment.

Work in a team environment, demonstrating shared responsibility and accountability with other team members.

Demonstrate effective problem solving, analytical, and communication skills.

Company Diversity includes.

Inclusion empowers.

And when we bring everybody in, we can do the best work of our lives together.

That's why we continue to strengthen our long-standing commitment to efforts such as inclusive hiring and development and equitable pay for all.

For everything we create, we consider its impact — on our customers, our colleagues and our planet.

The same innovation that goes into making our products goes into taking on issues we care about deeply, such as accessibility, equity, privacy and the environment.

People are at the heart of Apple and we want you to thrive.

From day one, you'll have the opportunity to make meaningful contributions to the big picture.

You can set yourself up for success with our career development framework, as well as guidance and resources that include course offerings from Apple University.

Change is a constant throughout your career at Apple, and you may choose different ways to grow.

You can seek even greater depth within your expertise, change scope in your current position or even explore a new opportunity here.

Whatever you decide, you'll play the lead role in your growth, and we'll be behind you all the way.

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