Operations Manager (D/F/M) Ne

Operations Manager (D/F/M)
Ne
Liguria, Ne

Management & Administration

Experienced Professionals

Leonardo Lago di Garda - Wellness and Spa

About us BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

For our stunning resort in Lazise located on Garda Lake, one of the most beautiful lakes in Italy, we are looking for an enthusiastic and passionate Operations Manager with solid background in the hospitality field with special focus on F&B and SPA services.

Join our team and start your career journey with us as Operations Manager (d/f/m)!

What we offer Permanent employment contract

Support in reconciling work and family life

Europe-wide employee app "LEAPP"

Discounts on accommodation and in the restaurants of the Fattal Hotel Group

Training and development programmes at our Leonardo Academy

Team events

Your Main Duties Ensuring the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels

Inspiring and motivating the team to achieve operational excellence while delivering the company vision

Meeting and greeting guests and VIPs, as well as regular guests, recognizing and anticipating their individual needs

Handling of guest's complaint

Formulating budgets and preparing monthly revenue/expense forecasts

Ensuring the premises are in operative condition as per category of the unit to receive & serve the guests

Meeting with managers of departments such as restaurant and spa to discuss business operations

Supervising maintenance, suppliers, renovations and furnishings

Ensuring security is effective

Building and maintaining effective working relationships with all key stakeholders and business partners

Carrying out inspections of property and services with consistency

Promoting and marketing the business

Your Profile BE YOURSELF - Be authentic and yourself

Degree and/or diploma in hotel management or other related fields

Minimum of 5 years operational management experience

Solid background in international hospitality companies with particular focus on F&B and Wellness/SPA departments

Revenue management skills with experience of budgets, P&L and forecasting

Financial acumen

Entrepreneurs skills

Reliable, organized and pro-active with strong communications skills

Fluent in English and in Italian. Knowledge of German would be a plus

Computer literate in Microsoft Window applications

We look forward to receiving your online application as Operations Manager (d/f/m).

Your Contact Person Federica Finotti

HR Assistant

Leonardo Lago di Garda - Wellness & Spa

Strada delle Greghe, 7

37017 - Lazise

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