Operations Support & Onboarding Specialist Milano

Operations Support & Onboarding Specialist
Milano
Lombardia, Milano

Operations Support & Onboarding Specialist We are looking for a qualified Operations Support & Onboarding Specialist to join our team in Italy. The successful candidate will be responsible for supporting our local sales team with various tasks. Who We Are Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology. What You Will Do Support the Italian Team in all tasks related to sales, administration and special projects Support the merchants in case of after sales issues, like handing in missing documents, their Viva Wallet account, terminals etc Identify new leads and enter and update customer data and other relevant information in the database Execute defined sales campaigns Support the preparation of the necessary sales material (presentations, scripts, folders etc. ) Manage stock of the POS devices Promote team spirit and be committed to constant learning Requirements Experience in a sales support position Experience in professional communication with merchants Ability to have several tasks and issues in check at the same time Resiliency and the ability to handle a high workload in a fast-paced environment BA degree Computer literacy Excellent use of Italian and good use of English language Seniority level: Associate Employment type: Full-time Job function: Technology, Information and Internet J-18808-Ljbffr