Order Management Specialist - Junior Backoffice Lucca

Order Management Specialist - Junior Backoffice
Lucca
Toscana, Lucca

At Marketplace Distri we're looking for a Junior Backoffice and order management specialist - to join our team at the headquarters in Lucca (Tuscany)!

Marketplace Distri is active in developing brands on an international level, both for B2B and B2C markets, especially focusing on improving their performance on Amazon.

We currently work in ES, UK, DE, IT, FR, PL, SE and NL managing more than 100. 000 product pages in 8 countries.

We are looking for a bright, ambitious, and dedicated self-starter that will work with an international team of professionals.

Tasks

**We would like you to**:

- Handle orders received on Amazon Vendor platform

- Timely and accurate processing of sales orders (submitted via multiple channels)

- Contact suppliers to inquiry about their availability and delivery date

- Verify the availability of placed orders, ensuring their quality before and after shipment

- Check the prices are matching with our database, if not update them accordingly

- Communicate and collaborate with the warehouse on daily basis

- Dispute shortage items on invoices on Amazon Platform on a daily basis

- Build strong working relationships with our internal and external stakeholders

- Deal with Amazon complaints on a daily basis

**Requirements**:

That sounds great and all, but what do you need to be successful in this position?

At Marketplace Distri we believe that everybody's idea can make a difference and that's why we are looking for inquisitive people who like to think outside the box.

Play your part in our team succeeding!

- High school diploma or equivalent required

- Organizational skills with the ability to prioritize and multitask effectively

- Experience in handling orders or data entry

- Excellent communication skills in English

- Attention to details

- You are critical of your own work and are highly motivated to become better in your job, with pro-active communication on how to improve procedures and related tasks

- Team worker

- Analytical skills

- Can work independently

**Benefits**:

What will you learn?

- The dynamics that regulate the most popular online marketplaces

- Develop a thorough understanding of the e-Commerce industry and competitive environment, including knowledge of competitive product offerings and international markets

- Working in a fast-paced and strong sector

- Achieving goals while working within schedules

- You will be working alongside international colleagues with expertise in content creation, account management, marketing campaigns, and much more

**Join MPD team, what we offer**:

What's in it for you?

Here are some of what to expect

- The possibility to become a long-term employee of Marketplace Distri: The Order Management Specialist is a central position in the team, and we are looking for someone who can grow along with the company and become a Senior.

- A comfortable work environment in a dynamic and innovative team setting

- Teambuilding activities

- Lots of freedom and joy

- Being part of a great and hungry team

- And of courseA good salary with great perspectives!

This is a unique opportunity to develop your skills.

If you are looking for an inspiring, high ambitious, Ecommerce and international environment, and you believe this is the role for you, we would love to review your CV (in English) and statement!

You can also send it to our HR dept at hr(at) marketplacedistri.

com.