Overnight Customer Care Ne

Overnight Customer Care
Ne
Liguria, Ne

The "**H-FARM Summer Academy**" summer project offers a chance for children/youth ages 5 to 19 to have an immersive experience on digital and sports topics in English at Europe's most innovative campus.

**WORK HOURS AND LOCATION

From June 22 to August 8.

From Sunday afternoon to Friday morning.

Daily from 7:30 to 8:30 a. m. and 4:30 to 10:30 p. m. at H-FARM Campus at Ca' Tron in Roncade, TV.

Some experiences may last the entire weekend.

**TASKS AND RESPONSIBILITIES

- Manage back office activities: preparing communications and taking care of family requests

- Take care of the relationship with families during the experience

- Know how to listen to families' requests, identify the need and know how to provide the right support for the resolution of any difficulties

- Have direct contact with professional support figures in the management of activities (e. g. , nursing staff, counselors, kitchen staff)

**REQUISITES - HARD SKILL

- Excellent knowledge of the English language (C1-C2 level)

- Experience in education such as summer camps, au pairs, tutoring, after-school activities

**REQUIREMENTS - SOFT SKILLS

- Management and mediation of interpersonal relationships

- Excellent communication and interpersonal skills

- Time management and organizational skills, able to work independently.

- Enjoy working in teams to build a positive and welcoming community.

- Empathy, patience, and ability to resolve problem situations in a calm and constructive manner

**NICE TO HAVE

- Educational background in humanities or linguistics, education science, pedagogy, psychology, sociology, social sciences

- First aid certificate

**WHAT WE OFFER

- 40 working hours

- Dinner and breakfast

- Student housing

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