Paid Internship (M/F/X) - Customer Success
Your Tasks**:
- You will support our customer success team in getting prequalified customer leads from our marketing team and making "warm calls" to potential clients
- You will support the team with our presales process on the Italian market
- You will strive for a positive customer experience by leading competent counselling conversations regarding our aligners
- You have clear objectives that reflects your performance
- You will take part in an intensive onboarding and constant training courses paired with constructive for you to evolve steadily
**Your Skills**:
- You are currently enrolled in a Bachelor's or Master's Degree in Business, communications, marketing or something similar
- You like the exchange with potential customers over the phone and have the will to reach ambitious goals
- You have an extraordinary sales talent and a "no" doesn't set you back, on the contrary you feel spurred
- You have a "growth" mindset - you are a fast learner, you like to push things and to go the extra mile
- You are fluent in Italian as well as in English (ideally you speak German as well, but no must!
)
**What we offer**:
- Your workplace: You will find our office in the heart of Milan
- Your flexibility: We never leave you alone!
You can expect digital workflows and flexible working hours
- Your development: Through specific training and autonomous work as well as challenging tasks you will never stop learning with us
- Your appreciation: Besides weekly Q&A sessions with our management we always celebrate our successes together
- Your smile with DR SMILE: You get a huge discount on your Aligner treatment and we also have special conditions for Family & Friends
**Your Application**:
**About us**:
DR SMILE is one of the fastest-growing digital healthcare startups in Germany.
We specialize in cosmetic teeth straightening with innovative clear aligner technology and strive to be the first dentist chain you really love.
With innovative 3D printing technologies, telemedicine capabilities, and a network of aspiring doctors, we create novel and contemporary solutions to provide high-quality dentistry.
We aim at being the first real lifestyle brand within the dental market, a market that hasn't received real disruption ever since its inception.
Our goals are high, we're hungry for success and our patient's happiness is our daily motivation.
We offer flat hierarchies, a fast-paced environment, wonderful co-workers, and an impeccable learning experience.
Of course, we also have the usual office puppies everybody loves.
Ready. Steady. Smile!
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