Panel Management Operator Milano

Panel Management Operator
Milano
Lombardia, Milano

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem.

Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.

If you identify with any of the following communities do not hesitate to register.

Company Name: Nielsen

**Job Description**:

- At Nielsen, we believe that career growth is a partnership.

You ultimately own, fuel and set the journey.

By joining our team of nearly 14, 000 associates, you will become part of a community that will help you to succeed.

We champion you because when you succeed, we do too.

Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve.

We enable your best to power our future.

The Panel Management team is in charge of all the daily activities related to the Auditel Panel's management, composed by 16. 000 families, spread around Italy:

- New families recruitment

- Balance of the panel

- Post delivery quality control activities

- Relationship with panelists

- Churn management

**ABOUT THIS JOB

Telephone contacts with selected families to propose them to become part of the Auditel Panel (recruitment phase)

Telephone contacts with the panelists, in other words, the families already into the panel (maintenance phase):

- To check any anomalies of our equipment

- To verify the personal data and technological equipment everything concerning the relationship and loyalty of the panelists

The activity is very dynamic and involves the use of special tools that allow you to do contacts and enter and control data.

- SKILLS

- Excellent communication skills and predisposition to telephone contact

- Strong ability to understand the personality of the interlocutor in order to formulate the proposal, to enter into the panel, in the most appropriate and tempting way possible

- Ability to respond to the needs of panelists in a timely and accurate manner

- Active participation in promoting new forms of communication

- Aptitude for teamwork

- Fair knowledge of the office / google package

- Participation in a ''communication course'' is welcome

- Knowledge of the English language is appreciated

- WORK SCHEDULE

- 4 hours per day, from Monday to Friday.

- Shift on alternate weeks in the following ways: - A week: from 11. 40 to 15. 40- B week 16. 35 to 20. 35

**ABOUT NIELSEN

- We're in tune with what the world is watching, buying, and everything in between.

If you can think of it, we're measuring it.

We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what's happening now and what's coming next for our clients.

Today's data is tomorrow's marketplace revelation.

We like to be in the middle of the action.

That's why you can find us at work in over 100 countries.

From global industry leaders to small businesses, consumer goods to media companies, we work with them all.

**What can we offer you as an employee of Nielsen Media

- In addition to a competitive salary and benefits we offer a varied area of responsibility as well as an open corporate culture with numerous development opportunities.

Above all, our employees appreciate the ability to work independently in a motivated and very friendly team.

Social responsibility, open communication and living our values can be found not only on our homepage, but also in everyday work.

An informal atmosphere in a dynamic media company with opportunities for ownership and personal development.

**Diversity

- Nielsen provides equal employment opportunities to applicants and employees without regard to any protected characteristics under local law.

- #LI-KS1

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to.

To discover what's true, we measure across all channels and platforms? —from podcasts to streaming TV to social media.

And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen?

Our people are the driving force.

Your thoughts, ideas and expertise can propel us forward.

Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action.

Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds.

You'll enjoy working with smart, fun, curious colleagues, who are passionate about their work.

Come be part of a team that motivates you to do your best work!