Partner Manager
More than one third of the food produced in the world is wasted.
And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions coming from food waste!
At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together.
We are the world's #1 app for fighting food waste.
We work with thousands of restaurants and food retailers to make their surplus food available to local consumers.
The magic of Too Good To Go has been expanding rapidly across Europe and now also the US, with over 129 million meals saved across 17 countries to date.
We're proud of what we've achieved so far, but did we mention the issue is huge?
We are expanding our team as we speak.
And that's where you come in:
We're looking for an exceptional Partner Manager to join the Italian superstar team at Too Good To Go in Milan.
**Your mission
Reporting to the Partner Management Team Lead, you are the main contact for our partner stores and work closely with them resolving issues and improving performance.
You will focus on partner relationships and retention and, ultimately, inspire them towards a more sustainable behaviour to help us grow our mission.
**Your role
- You build strong working relationships with partners, understand their priorities and needs, and proactively identify opportunities for new business.
- You follow our KPIs closely in order to set up proactive processes to ensure our partners have a high retention rate, offer great customer experiences and optimize the number of meals saved.
- You encourage, inspire and empower our partners towards more sustainable behaviour.
- You are our best ambassador by embodying the philosophy and tone of our brand.
- You collaborate closely with other teams to spot challenges early on and enhance efficiency.
**Requirements**:
- You have a junior level of experience in Account Management or Sales.
- You are fully proficient in Italian and you have basic level of English.
- You genuinely love interacting with people, build lasting relationships with our partners, and calmly handle any daily challenges with a positive mindset
- You're a first-class and inspiring communicator and are able to draw on those skills to set the bar high
- You are highly empathetic and emotionally intelligent, and at the same time, you know how to challenge people.
- You have great attention to detail and problem-solving abilities, working well both independently and within small teams
- You like to look at data to gain insights and make recommendations.
- Working somewhere where you can have a social and environmental impact is one of your absolute dreams.
Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.
**Our Values**:
- We fight together: food waste is a big beast to fight.
We can do it if we fight together as Waste Warriors with no ego.
We believe in a #oneteam.
- We raise the bar: we always push for more.
We work smart, smash barriers and elevate one another.
- We keep it simple: our ambitions are bold but our solutions are simple.
- We build a legacy: we're proud of the change we're driving.
- We care: we always look out for each other.
Caring is also about the way we do business.
We do the right thing.
**What we offer
- A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you're achieving positive change.
- The experience of being part of an international company with 1350 enthusiastic and highly talented teammates across 17 countries - always ready to share knowledge and support!
- Strong personal as well as professional development in a thriving, high-growth scale-up environment.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together.
- BasicallyA mission more than a job!
**How to apply
- We take recruitment very seriously, so please carefully read everything we have written above.
Please also check our website and international media in order to get a good overview of Too Good To Go.
- Submit your CV and Cover letter in Italian or English.
At Too Good To Go, we dream of a planet with no food waste.
That means we need to assemble a passionate team of problem-solvers who can help us make it happen.
From customer care to sales, marketing to public affairs - we can give you the chance to use your talent for good.
**Mission**:
Inspire and empower everyone to fight food waste together.
**Vision**:
We dream of a planet with no food waste.
**What we do**:
We're a social impact company fighting food waste.
**WHO WE ARE**:
**OUR AMBITION**:
**ABOUT US**:
**LIFE AT TOO GOOD TO GO**:
**HOW DO WE HIRE?
**:
**Phone Call**:
Chat with a member of our People & Culture team.
**Assessment**:
Complete a small task that's relevant to the role.
**Interview**:
Meet the people you co
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