Partner Services Coordinator - Flexible Location In Firenze

Partner Services Coordinator - Flexible Location In
Firenze
Toscana, Firenze

Role Description

This full-time position will be based in Flexible location (Florence, Rome, Milan, Venice, Rimini, Verona, Naples, Catania)

**Key Job Responsibilities and Duties

- Identify opportunities for partners that will help improve the company's business by using its internal tool of priority setting

- First point of contact for key local accommodation partners, answering questions and queries, taking action as needed

- Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable

- Verify that the website has accurate information on properties and pictures of newly registered accommodations

- Assist in the preparation of market visits, operational planning and projects

- Support Customer Service, assisting in additional tasks and projects when needed

**Role Qualifications and Requirements**:

- Fluency in written and spoken Italian and English;

- Excellent telephone communication skills;

- Experience within e-travel and/or hotel/travel industry is a plus;

- Sense of responsibility and can work with autonomy;

- Team player, motivated and enjoys to work in e-travel and hospitality;

- Business focused;

- Positive attitude;

- Hotel School or University background preferred.

**Benefits & Perks**: Global Impact, Personal Relevance

- Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

- Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

- Free access to online learning platforms, development and mentorship programs

- Global Employee Assistance Program, free Headspace membership

- _Please note that while our philosophy is the same in every location, benefits may differ by office/country. _

We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process.

Please contact us to request adjustments.

**Career Development Opportunities

- Bi-annual performance conversations, company-wide mentoring program, and internal development and growth opportunities

- Unlimited access to online learning platforms (such as Udemy, Coursera, LinkedIn learning, O'reilly)

**Application Process

- The recruitment process will entail: a phone discussion with the recruiter and a competency business interview (2 stages).

**Pre-**Employment** **Screening**: