Patient Financial Specialist - Naples
The Patient Financial Specialist is responsible for providing a great patient experience by checking patient eligibility and insurance plan benefits. This includes utilizing online resources, calling insurance companies, and completing benefit investigation forms in the EMR system.
Hours: Monday - Friday 7:30 a. m. - 4 p. m.
Responsibilities:Check patient eligibility and insurance plan benefits via online payer portals and outgoing calls to the insurance plan. Complete benefit verification forms in the EMR system. Follow department procedures to ensure timely completion of benefit investigations. Communicate with internal Patient Financial Services Staff and external practice managers when inaccurate demographic information is supplied. Review and update demographic and insurance information in the EMR system. Support and actively participate in initiatives designed to improve individual and organizational performance. Experience:1 year of work experience in Medical Insurance Verification is required. High School Diploma or equivalent required - some college preferred. Benefits:FREE employee-only coverage option for medical, dental, and vision plans plus FREE basic life insurance, EAP, and long-term disability insurance!Adoption assistance and fertility benefits. Maternity and paternity/partner paid leave. 401k with generous match. 11 Company-paid holidays. PTO starting at 18 days/year. Family member recognition program. Continuing education/professional development reimbursement and time off.
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