Patient Journey Manager
Patient Journey Manager
**Category**:Commercial Marketing**Location**:Roma, Lazio, IT- Are you looking for a chance to grow your career in a challenging environment? Does the idea of working in an international company and expanding the network sound appealing to you? Join our team to take on this outstanding opportunity in the Italian affiliate of Novo Nordisk (based in Rome), as Patient Journey Manager!**The Position
In this role, reporting to the Obesity Business Unit Director, you will support our Obesity Business Unit, developing and implementing both strategic and tactical plans aiming the Patient Journey in alignment with local and international strategies for Obesity.
- You will initiate, lead and implement Patient Journey initiatives e. g. Adherence programs in private channels, pharmacies a/o other relevant collaborations, and you will establish a PDTA (diagnostic therapeutic pathway) on private clinics working together with the clinic's Patient Managers and other stakeholders. Other key areas of this role:
- Map and define critical points of the Obesity Patient Journey of diagnosis, treatment, and overall care in Italy
- Map Insurances and Private Health Care groups willing set a dedicated obesity journey (PDTA)
- Build a strong Patient Awareness campaign based on digital initiatives in cross-functional teamwork with External Affairs (EA), including rethinking the HCP locator, Pharmacy Locator, link to HCP Portal and generating traffic to the Rethink Obesity Website
- Establish together with EAa roadmap for Obesity being recognized as a Disease and that low-income patients have equal access to innovative therapy
- Define Patient Journey KPI's to focus on core business priorities. Develop measurements (KPIs) and preferred outcome (what good looks like) to follow progress and measure success and report performance on a regular basis according to plan (AMP Obesity)
**Qualifications
You hold a university degree in Life Sciences, Business, Marketing or equivalent (advanced Marketing/Business qualification is desirable). You have gained + 5 years of experience in pharmaceutical within Sales, Medical, Marketing, Public Affairs and/or Patient Advocacy, with a solid experience negotiating with external clients (health care groups, pharmacies, clinics etc. ) and adopting innovative digital solutions. Experience from stigmatized disease area is an advantage. Other qualifications/attitudes:
- Strong communication and project management skills
- Customer and patient focused, combined with a driven and entrepreneurial approach
- Stakeholder management skills and strong ability to work on cross-functional level
- Solution, result and goal-oriented approach
- Self-Leadership, with a Compliance mindset and a Change Management approach
**About the department
The Obesity Business Unit is dedicated to changing the way obesity is treated, how it is considered and how it will evolve in the future. Our mission is to improve skills in managing obesity and address capacity issues in primary care, ensuring that people living with diabetes and obesity have the resources they need. **Working at Novo Nordisk
At Novo Nordisk, we don't wait for change. We drive it. We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales - we're all working to move the needle on patient care. **Contact**Deadline**- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing. - We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. - At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
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