Payments & Fraud Analyst - Td Lazio

Payments & Fraud Analyst - Td
Roma
Lazio, Lazio

About The Role**:

Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as Ladbrokes, partypoker, bwin and Coral.

**ATTIVITA'

- Verifica delle generalità del cliente, con particolare attenzione alla corrispondenza della

- titolarità dei mezzi di pagamento e dei conti gioco;

- Controlla le richieste di prelievo, verificandone le vincite in collaborazione con i dipartimenti competenti e garantendo a costoro un supporto efficiente;

- Risponde alle Denunce/Collusion ricevute e gestisce le richieste di assistenza pervenute via mail o via teams, supportando il CS e gli Affiliates nell'assistenza ai clienti/esercenti;

- Inserisce i versamenti degli esercenti secondo le procedure interne.

CARATTERISTICHE

- Diploma o Laurea in materie economiche preferita;

- Esperienza precedente in ruoli similari, o amministrativi o in call center;

- Ottima dimestichezza con i numeri;

- Ottime capacità di gestire e trattare con confidenzialità le informazioni con le quali si entra in contatto;

- Buone capacità organizzative;

- Abilità di lavorare in team;

- Conoscenza di Excel e di sistemi di home banking o simili;

- Conoscenza dell'inglese apprezzata;

- La posizione è full time in regime di turnazione inclusi se previsti domeniche e festivi.

**About The Company**:

We're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24, 000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people's lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

**Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference.

**Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.