Permanent Contract- Addetto/A Alle Vendite / Sales Assistant Part-Time - Rome
MISSION
AMI is looking for a new brand's ambassador in-store ASAP.
They will be responsible for customer service in the store while complying with retail processes.
Responsibilities:Welcoming clients in store in compliance with AMI's spirit of service. Advising customers, offering looks and additional products to give the client an AMI look. Development of customer loyalty and customer file.
The sales assistant should also develop their own personal file. Follow-up on clients, ensuring CRM emails are sent after a visit. Monitoring of personal KPIs as well as those of the store. Direct reporting to the store manager and to the assistant store manager. Respecting the application of retail processes in the store. Ensuring customer service meets AMI in-store service standards to guarantee the best service. Participating in stock management: deliveries, loans, defectives, transfers, cycle counting, etc. Ensuring that the store is clean and well organized: product presentation, folding, cleanliness, storage, etc. Actively participating in the store's VM implementations and rotations. Cashing and management of cashier tools. Requirements:Experience in luxury sales and/or designer clothing and familiarity with sales techniques. Curious and willing to dedicate yourself to a new project. Smiling, dynamic, involved, and excellent interpersonal skills. Mastering customer service skills and demonstrating the ability to foster a customer-service spirit. Strong interest and a good understanding of fashion, with a strong familiarity with the luxury market and its trends. English and Italian are mandatory. Contract: Permanent Contract and part-time (24h). Dates: ASAP
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