Planning Manager - Settore Green Energy Service Operations - Lainate - Hybrid Remote
Pushing boundaries for a sustainable futureCan clean-energy tech change the world? We say yes. Here's why. The way we heat our homes today is responsible for 15% of all of Europe's CO2 emissions. Switching to sustainable, clean energy solutions is the easiest and most impactful way households can play their part in net zero.
We are a next-generation home energy champion. We passionately believe that creating smart, sustainable homes is our way to make a positive impact in the world. Clean-energy tech is purposeful work. Urgent work. We'd love you to do it with us.
Founded in 2022 with already 1000 employees and growing, Aira aims to drive the clean energy revolution. We are headquartered in Stockholm, Sweden, and our factory in Poland brings these innovations to life, with operating markets in the UK, Italy, and Germany.
Learn more on our site about us and our products. About the roleWe are seeking a highly motivated and experienced Planning Manager, who will have functional responsibility for the team of planners located in various hubs across Italy, leading them in adopting standardized procedures and driving continuous improvement in the project planning process. Through close collaboration with your local planner teams, your primary objective will be to optimize efficiency, maximize productivity, and ensure timely project delivery.
The role also ensures that data quality is upheld in our systems for the installation projects. Through collaboration and prioritizing of other functions in the hub, ensure overall hub performance and satisfied customers.
You will work closely with cross-functional teams, including service operations, sales, and supply chain, to drive effective planning strategies and processes that align with company goals and objectives. The Planning Manager may be required to assume all roles within their line of responsibility, as necessitated by resource availability, customer demand, or the requirements of the business.
Key responsibilitiesProcess Optimization & Standardization: Analyze workflows and identify opportunities to enhance efficiency and effectiveness in the planning process. Develop, document, and implement standardized procedures for project planning;
Training and Alignment: Ensure all planners are well-trained and fully understand the procedures to follow. Work with Hub Managers to ensure they are also aligned with these processes and take co-ownership for their implementation by their planners;
Coordinate the local planning teams, providing guidance, mentorship, and support to ensure high performance and adherence to the schedules and the Aira Operating Model;
Tool Management: Oversee the use of CRM systems and support local hubs by providing tools and dashboards to ensure reporting on the progress and status of ongoing projects;
Performance Management: Set performance objectives for planners, monitor KPIs, and provide regular feedback to foster continuous improvement;
Collaborate with cross-functional teams (Service Operations, Sales) to assess logistical and capacity feasibility, evaluate requirements, and determine realistic timelines for installation completion;
Issue Escalation: act as a point of escalation for complex planning issues, demonstrating exceptional problem-solving skills and finding prompt solutions;
Team building: Participate in hiring, development, performance management, and day-to-day management and administration of your team. About youBachelor's degree in Engineering, Economics, Management, or a related field.
2-3 years of experience in coordination or operational management roles within fast-paced and dynamic environments, preferably in a start-up setting.
Advanced knowledge of CRM systems (HubSpot preferred) and proficient in Microsoft Excel.
Fluent in English, both written and spoken.
Strong leadership and communication skills with a collaborative and results-oriented approach.
Proven experience in setting and managing KPIs and performance management.
Demonstrated problem-solving skills, with the ability to handle complex issues effectively and efficiently.
Ability to thrive in a dynamic environment and adapt quickly to business priorities. What is in it for you? Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities;Collaborate with diverse teams across international markets and launch products globally;Competitive salary and rewarding secondary benefits. The main work location will be our Hub Lombardia, located in Lainate (Milano). We have a smart working policy and provide flexibility to our employees.
Ready to find true purpose in your work? Send me your application today. Any questions? I'm here to help. You'll find my contact details below.
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