Platform Solutions Consultant
Location
Milan
**Secondary Location
**About the role and team
Adform is the leading independent and open full stack ad-tech platform that encompasses creativity, data and trading, servicing media agencies, trading desks, brands and publishers globally.
All of our solutions are modular, and easily inter-operate with all major technologies used throughout the digital advertising ecosystem.
Adform was founded in Denmark in 2002 and is among the world's largest private and independent advertising technology companies.
Adform has been recognized by Gartner as one of four world leaders of AdTech industry.
**About the team
Western Europe regional team have an exciting and dynamic role working with internal experts, agencies, clients, and tech vendors.
You'll be part of the Services department, reporting directly to the Head of Customer Success in the region, with an opportunity to grow your expertise and career with hands-on knowledge of the full digital/programmatic advertising stack.
**About the role
You have an excellent client service mindset and a passion to look behind the scenes of the ad tech and online marketing industry.
You possess expertise in one or more of the following areas: Ad Serving, DSP, DMP, Creative/Rich Media/DCO, and enjoy maximizing media effectiveness and efficiency by strategically using these systems for your clients.
You are a key player to coach clients on Adform's products through trainings, best practices, and by answering client's requests.
**Your responsibilities
- To partner with Account Managers and Sales, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients
- To create and maintain relationships with clients, become a trusted partner, and provide service from a technical and functional perspective
- Act as a tech advisor and consultant.
Introduce new features, technical functionalities, and best possible technical integration solutions
- Act as a project manager.
Internally orchestrate client needs and work closely with Adform's own customer service and product teams to create the best client experience
- Attend meetings with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way
- Conduct and standardize workshops that help to identify the value our platform brings to clients
**We expect you
- Have BA/BS degree or equivalent practical experience
- Have at least 3+ years relevant ad tech industry experience
- Have experience in customer support roles, service or consultancy
- Have ability to acquire and share in-depth knowledge of programmatic buying and key business issues that affect the client and industry
- Have strong analytical and technical background as well as business acumen
- Are proactive, strong driver mentality, excellent organization and problem-solving skills
- Have an ability to translate complex technical concepts to non-technical audiences
- Experience operating hands-on in other Ad Servers or DSPs
- Are excellent in English and Italian communication skills - both verbal and written
- Live and Breathe Adform Principles: Put Client Value in Focus - Behave with Decency - Take Ownership - Caring - Team Player - Ambitious - Standing Tall
- It would be an advantage if you_
- Have knowledge of Adform system
**Our promise
- A good salary package according to qualification and experience
- Variable pay depending on the results
- We take your growth as a professional and as a person seriously - and we believe in having fun while creating great results
- You will team up with highly professional and knowledgeable colleagues who are keen on being a strong performing team
- Varied and fun tasks in an international environment
- A positive and pleasant work environment
- We believe that your leaders' job is to help you perform and understand how you can grow on a continuous basis
- We have the ambition to make Adform an amazing workplace - and we believe that we can do that together
- If you wonder about these things - we have something to offer you_
- **Worry about health and accident insurance?
** Chill - we got this!
- **Eager to enjoy your vacay a bit longer?
** We offer additional vacation days!
- **Enjoy having work-fun balance?
** Don't worry - fun office activities, team buildings and a friendly team will cheer you up!
- **Having a headache or a sneezing morning?
** Adform offers 2 trust days for you to get better by staying at home!
Use them and get back to work when feeling fresh again!
- **Not enough?
** Join us and find out more!
**About us
Adform is the only global, independent and fully integrated advertising platform built for modern marketing.
Its unique enterprise technology - Adform FLOW - harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle.
It provides clients with enhanced control and transparency acros
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