Porter - Addetto Alle Valigie | Castello Di Casole, A Belmond Hotel, Tuscany Siena

Porter - Addetto Alle Valigie | Castello Di Casole, A Belmond Hotel, Tuscany
Siena
Toscana, Siena

We are searching for a Doorman/Porter for the upcoming season 2025.

The ideal candidate is passionate about the hospitality business.

He/she is service-oriented, professional, and loves to be in contact with our guests.

Main duties & responsibilities:

Responsible for the welcome and farewell of our guests, according to the Company policies, standards, and procedures, maintaining high standards at all times;Responsible for the parking of guest cars and cleanliness of the parking area;Ensure that the external reception area is in order and well maintained;Being informed about guest information (arrivals, departures, and guests in house);Being informed about touristic attractions in the area and services offered by the hotel;Working closely with the Reception staff and offering assistance when necessary;Deal with emergency requests when asked by a Supervisor;Maintain professional relationships with guests and colleagues;Anticipate guests' needs. Competencies Required Effective communication: he/she communicates clearly and in an appropriate manner that positively impacts their role and the business. Emotional intelligence: he/she shows the ability to control and express emotions and handle interpersonal relationships. Collaboration: he/she exhibits the ability to work together within a group while showing respect and willingness to share information and skills. Drive results: he/she demonstrates pride in delivering exceptional service to internal and external customers. Adaptability: he/she accepts change and participates in new programs and processes. Requirements Fluent in English and Italian;Strong interpersonal and communication skills;In possession of a High School certificate. Benefits

Working for such an extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality.

Meals on duty;Uniform provided and complimentary laundry service;Employees social events;Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises, and safaris;Accommodation may be provided upon request. About Belmond

Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976.

Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train and remote beach retreats like Cap Juluca in Anguilla.

Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace. Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustries: IT Services and IT Consulting

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